Support smarter.
Train customers with Academy

Support smarter.
Train customers
with Academy

Build a central hub of customer education that lightens the load on your team.

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Made for every step of the customer journey.

Three key ways teams use Academy to drive growth:

Product Adoption

Help users and teams get value faster with interactive onboarding experiences.

Upskilling

Support continuous learning and role-based development at scale.

Customer Education

Create branded learning portals that reduce support volume and boost engagement.

Customer Education

Create branded learning portals that reduce support volume and boost engagement.

Customer Education

Create branded learning portals that reduce support volume and boost engagement.

AI authoring

Turn your training ideas into polished courses in minutes with AI-assisted content creation.

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Custom branding

Make it yours - apply your logo, colours, and tone of voice for a seamless learner experience.

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User management

Assign roles, track activity, and manage customers at scale with flexible user controls.

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Real-time reporting

Measure impact with insights on engagement, completions, and knowledge retention.

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Mobile friendly

Fully responsive and designed to work seamlessly across all devices—whether you’re on a laptop, tablet, or mobile. Enjoy a smooth, user-friendly experience anytime, anywhere.

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SCORM & integrations

Easily connect your LMS to the tools you already use or upload SCORM packages in a click.

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Trusted by 800+ teams who train customers with purpose.

From scaleups to enterprise, product teams love Academy for its ease, flexibility, and ability to make training a brand asset.

At FoodHero, we use Coassemble to onboard and support our merchant partners, not only to help them operate the platform effectively, but also to guide them in optimizing their performance once they’ve mastered the basics. It’s been an invaluable tool for scaling our training efforts. The platform is intuitive, easy to learn, and integrates seamlessly into our brand environment.

Annabelle Boucher, Marketing Manager

FoodHero

Annabelle Boucher, Marketing Manager

FoodHero

100%

Customer conversion

Annabelle Boucher, Marketing Manager

FoodHero

We primarily use Coassemble for product training with our clients along with some internal employee onboarding. The platform has been a game-changer for us - we've significantly reduced the time our team spends on training delivery while being able to scale our programs globally without any friction.